Associate, Client Service

Dusseldorf, DE

Overview:

The Client Service team is the backbone of Guidepoint’s success. The team is responsible for efficiently delivering Guidepoint’s services to our clients around the world. We work to understand each client’s unique business questions and help them gain critical insights to stay informed and make better business decisions. As an Associate on the Client Service team you will focus on making the right connections between our clients and Advisors across numerous industries. Your role will focus on researching industries relevant to client project requests and recruiting elite subject matter experts into our network to ensure the right connection is made. After you master these core skills of recruiting and connecting Advisors with clients, you will gain additional exposure to more complex project and client relationship management through Research Manager and Project Manager roles. Come work with us to deliver the best service in the industry and help our clients make some of the most important business decisions in today’s economy.

What You’ll Do:

  • Review and analyze client research requests and use a range of resources to identify the most relevant subject matter experts across geographies, industries, and topics for each project
  • Utilize the phone, LinkedIn, and outreach to recruit new Advisors to join the Guidepoint network by effectively communicating why their expertise is a good match for the specific project you’re working on
  • Screen experts for their suitability for specific client projects and create professional profiles for client consideration
  • Operate with a teamwork mentality that leads to building and maintaining strong relationships with other Guidepoint employees, offices, and Advisors

What You Have:

  • Bachelor’s degree with high level of academic achievements / Young Professional (m/f) with first working experience
  • Strong team player with entrepreneurial mind and „can do“-attitude along with pro-active and results-oriented work style and professional conduct
  • Prior experience in executive search, market/business research or management consulting is a plus
  • Outgoing personality with the ability to speak with people at all professional levels
  • Strong communication skills and excellent English is essential; in addition, very good knowledge of any other language (German, French, Spanish, Italian, Portuguese, Russian, and potentially Arabic) is highly desirable
  • Intellectual curiosity and desire to learn
  • Effective time management and organizational skills
  • Ability to work in a fast-paced entrepreneurial environment

What We Have:

  • Casual work environment and compelling people (kicker and ping pong table)
  • Buddy program as a support for onboarding process
  • Fruit, cereal, snacks, coffee and other beverages on every weekdays, as well Friday happy hour
  • Year round team sports (e.g. football and volleyball)
  • Special price and discounts for cultural events and language courses
  • Summer and winter team events

About Guidepoint:

Guidepoint, a leading expert network firm, connects clients with vetted subject matter experts—Advisors—from their global professional network. Guidepoint clients leverage the insights and perspectives shared by Advisors to stay informed and make better business decisions. Its slate of services, including phone consultations, surveys, events and proprietary data insights products, help professionals to gain comprehensive understanding of a topic before making strategic or investment decisions. Guidepoint’s multinational client list includes 9 of the top 10 consulting firms and some of the largest hedge funds, private equity firms and Fortune-ranked public companies. For more information, visit www.guidepoint.com